Receptionist - State Farm Agent Team Member Pontiac, MI

Receptionist - State Farm Agent Team Member

Full Time • Pontiac, MI
Responsive recruiter
Benefits:
  • License reimbursement
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in November 2020 and has grown into a thriving team of 10 talented individuals. My background is in banking and wealth management, and I graduated from Eastern Michigan University. Faith and family are at the center of my life and those values shape the culture we’ve built here.

Community involvement is a big part of who we are. I currently serve as President of Rotary for Pontiac and stay actively involved with our church and Detroit Public Schools, focusing on financial development and education. We offer monthly team luncheons, a yearly retreat, quarterly bonuses, and stretch goals with fun incentives like a monthly GOAT trophy to celebrate wins. Our office is business casual and laid-back, with high client traffic and a bilingual environment that reflects the community we serve.

We’re looking for people with integrity, grit, and determination — no degree required, just a strong work ethic and a willingness to learn. If you want to be part of a team that values family, community, and growth, this could be the right place for you.

ROLE DESCRIPTION:
Samuel Cannonier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $35,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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